Terms & Conditions
Welcome to StratfordSeller.com!
By becoming a member of Stratfordseller.com, you accept all of the terms in, and linked to, this User Agreement. By accepting this User Agreement, you agree that this User Agreement will apply whenever you use Stratfordseller.com sites or services, or when you use the tools we make available to interact with Stratfordseller.com sites and services.
While using Stratfordseller.com sites, services and tools, you will not:
Limitation of Liability
You will not hold StratfordSeller.com responsible for other users' content, actions or inactions, items they list or their destruction of allegedly fake items. You acknowledge that we are not a traditional auctioneer. Instead, our site is a venue to allow anyone to offer, sell, and buy their original goods at anytime, from anywhere, in a variety of pricing formats and locations, such as fixed price formats and auction-style formats. We are not involved in the actual transaction between buyers and sellers. While we may help facilitate the resolution of disputes through various programs, we have no control over and do not guarantee the quality, safety or legality of items advertised, the truth or accuracy of users' content or listings, the ability of sellers to sell items, the ability of buyers to pay for items, or that a buyer or seller will actually complete a transaction or return an item.
We do not transfer legal ownership of items from the seller to the buyer. Trading Standards apply to the transfer of ownership between the buyer and the seller, unless the buyer and the seller agree otherwise.
Further, we cannot guarantee continuous or secure access to our sites, services or tools, and operation of our sites, services or tools may be interfered with by numerous factors outside of our control. Accordingly, to the extent legally permitted, we exclude all implied warranties, terms and conditions. We are not liable for any loss of money, goodwill or reputation, or any special, indirect or consequential damages arising, directly or indirectly, out of your use of or your inability to use our sites, services and tools.
Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.
Regardless of the previous paragraphs, if we are found to be liable, our liability to you or to any third party is limited to the full cost of the item (including any applicable sales tax) and its original shipping costs.
Fees and Services
Joining StatfordSeller.com, listing items (unless you choose to pay for optional extras) and bidding on listed items is free. We charge a final value fee to the Seller when an item is sold as follows: (upto £25.00 - 5%), (From £25.00 to £100.00 - 3.5%), (from £100 to £250 - 2.5%), (thereafter 1%). Example: If an item sells for £125.00 the seller fee is caculated: (£25 x 5%) + (£75 x 3.5%) + (£25 x 2.5%) = (£1.25) + (£2.62) + (£0.62) = £4.49.
Unless otherwise stated, all fees are quoted in British Pounds. You are responsible for paying all fees and applicable taxes associated with our sites and services in a timely manner with a valid payment method.
If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms. (This includes charging other payment methods on file with us, retaining collection agencies and legal counsel.)
StratfordSeller.com and the Community work together to keep our sites and services working properly and the Community safe. Please report problems, offensive content, and policy violations to us.
StratforsSeller.com works to ensure that listed items do not infringe upon the copyright, trademark or other intellectual property rights of third parties. If you believe that your intellectual property rights have been violated, please notify us and we will investigate.
Without limiting other remedies, we may limit, suspend or terminate our service and user accounts, prohibit access to our sites and their content, services and tools, delay or remove hosted content, and take technical and legal steps to keep users off the sites if we think that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of our policies (for example, and without limitation, policies related to shill bidding, conducting off-StratfordSeller.com transactions, feedback manipulation, circumventing temporary or permanent suspensions or users who we believe are harassing our employees or other users).
Additionally, we may, in appropriate circumstances and at our discretion, suspend or terminate accounts of users who may be repeat infringers of intellectual property rights of third parties. We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for a long time, or to modify or discontinue StratfordSeller.com sites, services or tools.
Buyers and sellers share the responsibility for making sure purchases facilitated by StratfordSeller.com are exciting, rewarding and hassle-free. We strongly encourage buyers to work with sellers before opening a claim relating to a purchase.
We require StratfordSeller.com sellers to comply with our resolution process. Buyers and sellers permit us to make a final decision, in our sole discretion, on any claim that a buyer files with StratfordSeller.com. If we resolve a dispute in the buyer's favor, we will refund the buyer for the full cost of the item (including any applicable sales taxes) and the original shipping, and we will require the seller to reimburse us for the amount due to the buyer.
If sellers do not provide StratfordSeller.com with a valid reimbursement method, we may collect amounts owed using other collection mechanisms, including retaining collection agencies. We may also suspend or restrict sellers from trading on our sites until payment is made.
Correcting Mistakes in Payments to Buyers or Sellers.
We reserve the right to fix any processing errors we discover.
When you give us content, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise any and all copyright, trademark, publicity, and database rights (but no other rights) you have in the content, in any media known now or in the future.
If you have a dispute with one or more users, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
Access and Interference
Much of the information on the sites is updated on a real-time basis and is proprietary or is licensed to StratfordSeller.com by our users or third parties. You agree that you will not use any robot, spider, scraper or other automated means to access the sites for any purpose without our express hand written permission.
Additionally, you agree that you will not:
By listing an item on StratfordSeller.com sites, you agree to pay StratfordSeller.com’s fees for the sale of that item, assume full responsibility for the content of the listing and item offered, and accept the following listing conditions: When you list an item on StratfordSeller’s sites, your listing will be posted on StratfordSeller’s sites and can be viewed in StratfordSeller.com. Your listing may not be immediately searchable by keyword or category for several hours (or up to 24 hours in some circumstances), so StratfordSeller.com can't guarantee exact listing durations. Where your listing appears in search and browse results may be based on certain factors including listing format, title, bidding activity, end time, keywords, price and shipping cost, feedback, and detailed seller ratings.
You will indemnify and hold us (and our officers, directors, agents, subsidiaries, joint ventures and employees) harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.
No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.
Except as explicitly stated otherwise, legal notices shall be served to the email address you provide to StratfordSeller.com during the registration process (in your case). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you legal notice by mail to the address provided during the registration process. In such case, notice shall be deemed given three days after the date of mailing.
If a dispute arises between you and StratfordSeller.com, our goal is to provide you with a neutral and cost effective means of resolving the dispute quickly. Accordingly, you and StratfordSeller.com agree that we will resolve any claim or controversy at law or equity that arises out of this Agreement or our services (a "Claim") in accordance with one of the subsections below or as we and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.