Terms & Conditions



Terms & Conditions

Welcome to StratfordSeller.com!

By becoming a member of Stratfordseller.com, you accept all of the terms in, and linked to, this User Agreement. By accepting this User Agreement, you agree that this User Agreement will apply whenever you use Stratfordseller.com sites or services, or when you use the tools we make available to interact with Stratfordseller.com sites and services.

Using Stratfordseller.com

While using Stratfordseller.com sites, services and tools, you will not:

  • post content or items in an inappropriate category or areas on our sites and services; 
  • violate any laws or third party rights;
  • use our sites, services or tools if you are not able to form legally binding contracts, are under the age of 18, or are temporarily or indefinitely suspended from using our sites, services or tools;
  • fail to deliver payment for items purchased by you, unless the seller has materially changed the item's description after you bid, a clear typographical error is made, or you cannot authenticate the seller's identity; 
  • fail to deliver items purchased from you, unless the buyer fails to meet the posted terms, or you cannot authenticate the buyer's identity; 
  • manipulate the price of any item or interfere with other users' listings; 
  • circumvent or manipulate our fee structure, the billing process, or fees owed to StratfordSeller.com ; 
  • post false, inaccurate, misleading, defamatory, or libelous content (including personal information); 
  • take any action that may undermine the feedback or ratings systems (such as displaying, importing or exporting feedback information off of the sites or using it for purposes unrelated to StratfordSeller.com);
  • transfer your StratfordSeller.com account (including feedback) and User ID to another party without our consent; 
  • distribute or post spam, unsolicited, or bulk electronic communications, chain letters, or pyramid schemes;
  • distribute viruses or any other technologies that may harm StratfordSeller.com, or the interests or property of StratfordSeller.com users; 
  • export or re-export any StratfordSeller.com tools except in compliance with the export control laws of any relevant jurisdictions; 
  • copy, modify or distribute rights or content from the StratfordSeller.com Trader sites, service or tools or StratfordSeller.com copyrights and trademarks; or 
  • harvest or otherwise collect information about users, including email addresses, without their consent.



Limitation of Liability

You will not hold StratfordSeller.com responsible for other users' content, actions or inactions, items they list or their destruction of allegedly fake items. You acknowledge that we are not a traditional auctioneer. Instead, our site is a venue to allow anyone to offer, sell, and buy their original goods at anytime, from anywhere, in a variety of pricing formats and locations, such as fixed price formats and auction-style formats. We are not involved in the actual transaction between buyers and sellers. While we may help facilitate the resolution of disputes through various programs, we have no control over and do not guarantee the quality, safety or legality of items advertised, the truth or accuracy of users' content or listings, the ability of sellers to sell items, the ability of buyers to pay for items, or that a buyer or seller will actually complete a transaction or return an item.

We do not transfer legal ownership of items from the seller to the buyer. Trading Standards apply to the transfer of ownership between the buyer and the seller, unless the buyer and the seller agree otherwise.

Further, we cannot guarantee continuous or secure access to our sites, services or tools, and operation of our sites, services or tools may be interfered with by numerous factors outside of our control. Accordingly, to the extent legally permitted, we exclude all implied warranties, terms and conditions. We are not liable for any loss of money, goodwill or reputation, or any special, indirect or consequential damages arising, directly or indirectly, out of your use of or your inability to use our sites, services and tools.

Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.

Regardless of the previous paragraphs, if we are found to be liable, our liability to you or to any third party is limited to the full cost of the item (including any applicable sales tax) and its original shipping costs.


Fees and Services

Joining StatfordSeller.com, listing items (unless you choose to pay for optional extras) and bidding on listed items is free. We charge a final value fee to the Seller when an item is sold as follows: (upto £25.00 - 5%), (From £25.00 to £100.00 - 3.5%), (from £100 to £250 - 2.5%), (thereafter 1%). Example: If an item sells for £125.00 the seller fee is caculated: (£25 x 5%) + (£75 x 3.5%) + (£25 x 2.5%) = (£1.25) + (£2.62) + (£0.62) = £4.49.

Unless otherwise stated, all fees are quoted in British Pounds. You are responsible for paying all fees and applicable taxes associated with our sites and services in a timely manner with a valid payment method.

If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms. (This includes charging other payment methods on file with us, retaining collection agencies and legal counsel.)


Abusing StratfordSeller.com

StratfordSeller.com and the Community work together to keep our sites and services working properly and the Community safe. Please report problems, offensive content, and policy violations to us.

StratforsSeller.com works to ensure that listed items do not infringe upon the copyright, trademark or other intellectual property rights of third parties. If you believe that your intellectual property rights have been violated, please notify us and we will investigate.

Without limiting other remedies, we may limit, suspend or terminate our service and user accounts, prohibit access to our sites and their content, services and tools, delay or remove hosted content, and take technical and legal steps to keep users off the sites if we think that they are creating problems or possible legal liabilities, infringing the intellectual property rights of third parties, or acting inconsistently with the letter or spirit of our policies (for example, and without limitation, policies related to shill bidding, conducting off-StratfordSeller.com transactions, feedback manipulation, circumventing temporary or permanent suspensions or users who we believe are harassing our employees or other users).

Additionally, we may, in appropriate circumstances and at our discretion, suspend or terminate accounts of users who may be repeat infringers of intellectual property rights of third parties. We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for a long time, or to modify or discontinue StratfordSeller.com sites, services or tools.


Buyer Protection

Buyers and sellers share the responsibility for making sure purchases facilitated by StratfordSeller.com are exciting, rewarding and hassle-free. We strongly encourage buyers to work with sellers before opening a claim relating to a purchase.

We require StratfordSeller.com sellers to comply with our resolution process. Buyers and sellers permit us to make a final decision, in our sole discretion, on any claim that a buyer files with StratfordSeller.com. If we resolve a dispute in the buyer's favor, we will refund the buyer for the full cost of the item (including any applicable sales taxes) and the original shipping, and we will require the seller to reimburse us for the amount due to the buyer.

If sellers do not provide StratfordSeller.com with a valid reimbursement method, we may collect amounts owed using other collection mechanisms, including retaining collection agencies. We may also suspend or restrict sellers from trading on our sites until payment is made.


Correcting Mistakes in Payments to Buyers or Sellers.

We reserve the right to fix any processing errors we discover.



When you give us content, you grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sublicensable (through multiple tiers) right to exercise any and all copyright, trademark, publicity, and database rights (but no other rights) you have in the content, in any media known now or in the future.



If you have a dispute with one or more users, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.


Access and Interference

Much of the information on the sites is updated on a real-time basis and is proprietary or is licensed to StratfordSeller.com by our users or third parties. You agree that you will not use any robot, spider, scraper or other automated means to access the sites for any purpose without our express hand written permission.

Additionally, you agree that you will not:

  • take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure;
  • copy, reproduce, modify, create derivative works from, distribute, or publicly display any content (except for your information) from the sites without the prior express written permission of StratfordSeller.com and the appropriate third party, as applicable;
  • interfere or attempt to interfere with the proper working of the sites, services or tools, or any activities conducted on or with the sites, services or tools; or
  • bypass our robot exclusion headers or other measures we may use to prevent or restrict access to the sites.


Listing Conditions

By listing an item on StratfordSeller.com sites, you agree to pay StratfordSeller.com’s fees for the sale of that item, assume full responsibility for the content of the listing and item offered, and accept the following listing conditions: When you list an item on StratfordSeller’s sites, your listing will be posted on StratfordSeller’s sites and can be viewed in StratfordSeller.com. Your listing may not be immediately searchable by keyword or category for several hours (or up to 24 hours in some circumstances), so StratfordSeller.com can't guarantee exact listing durations. Where your listing appears in search and browse results may be based on certain factors including listing format, title, bidding activity, end time, keywords, price and shipping cost, feedback, and detailed seller ratings.



You will indemnify and hold us (and our officers, directors, agents, subsidiaries, joint ventures and employees) harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement, or your violation of any law or the rights of a third party.


No Agency

No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement.



Except as explicitly stated otherwise, legal notices shall be served to the email address you provide to StratfordSeller.com during the registration process (in your case). Notice shall be deemed given 24 hours after email is sent, unless the sending party is notified that the email address is invalid. Alternatively, we may give you legal notice by mail to the address provided during the registration process. In such case, notice shall be deemed given three days after the date of mailing.


Legal Disputes

If a dispute arises between you and StratfordSeller.com, our goal is to provide you with a neutral and cost effective means of resolving the dispute quickly. Accordingly, you and StratfordSeller.com agree that we will resolve any claim or controversy at law or equity that arises out of this Agreement or our services (a "Claim") in accordance with one of the subsections below or as we and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

  • Law and Forum for Legal Disputes - This Agreement shall be governed in all respects by the laws of the United Kingdom as they apply to agreements entered into and to be performed entirely within United Kingdom residents, without regard to conflict of law provisions. You agree that any claim or dispute you may have against StratfordSeller.com must be resolved exclusively by a court located in Warwickshire except as otherwise agreed by the parties or as described in the Arbitration Option paragraph below. You agree to submit to the personal jurisdiction of the courts located within Warwickshire for the purpose of litigating all such claims or disputes.
  • Arbitration Option - For any claim (excluding claims for injunctive or other equitable relief) where the total amount of the award sought is less than £5,000, the party requesting relief may elect to resolve the dispute in a cost effective manner through binding non-appearance-based arbitration. In the event a party elects arbitration, they shall initiate such arbitration through an established alternative dispute resolution ("ADR") provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules: (a) the arbitration shall be conducted by telephone, online and/or be solely based on written submissions, the specific manner shall be chosen by the party initiating the arbitration; (b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and (c) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.
  • Improperly Filed Claims - All claims you bring against StratfordSeller.com must be resolved in accordance with this Legal Disputes Section. All claims filed or brought contrary to the Legal Disputes Section shall be considered improperly filed. Should you file a claim contrary to the Legal Disputes Section, StratfordSeller.com may recover attorneys' fees and costs up to £1000, provided that StratfordSeller.com has notified you in writing of the improperly filed claim, and you have failed to promptly withdraw the claim.
  • We would like to wish you all the very best fortune with your seller activities.